Need to Cancel an Order?
 

If you wish to cancel an order placed through Jewels & Matcha, please complete the form below.
 

Please provide your order details so that we can identify your purchase and process your request.
 

You will receive an electronic confirmation that your request has been received. This confirmation acknowledges receipt of your request and does not itself confirm that a refund has been processed.
 

Your statutory consumer rights, including any applicable right of withdrawal, remain unaffected. Certain products and services may be subject to legal exceptions, including some personalised or made-to-order items.
 

For general order enquiries, please contact andrea@jewelsandmatcha.com.